CUSTOMER SUPPORT & SUCCESS

We’re more than just a system — we’re your partner

Operator Visits
Cents-Team
Customer-Success

You shouldn’t have to navigate the nuances of the industry alone. You want to take your business to the next level, and we’re here to help you.

cents-clock-large

24/7

On-Demand Support
icon_pos

Live

Bilingual Representatives
icon_people_orange

Team

Customer Success
Operator Visits
Cents-Team
Customer-Success

Building your roadmap to success

We understand the complexity of getting started, managing, and growing a laundromat. That’s why we offer industry-leading customer support to help you onboard, answer any questions, and guide you through your journey of becoming a successful laundry business owner.

take control of your business

Getting started has never been easier

Operator Visit 2

Customers receive streamlined implementation and onboarding:

  • Take control of your operations and get started instantly
  • Self-guided videos and resources to take you through the process step-by-step
  • Get questions answered with live chat and 24-hour on demand support
  • Reach out with immediate needs anytime, anywhere

 

 

Operator Visit 2
Your partner in success

A team dedicated to helping your business

Guided Implementation-1

Stay connected to a customer support member who:

  • Sets you up for success with the Cents laundry business management system
  • Provides access to industry experts and operators to help you grow your business
  • Answers any questions about your operations and business goals
  • Funnels your feedback to our engineering team to help continuously improve the product to best fit the industry’s needs

 

 

Guided Implementation-1

If our user has a problem, we have a problem

"The product is what brought us to Cents. The people are what keep us using Cents."

Waleed Cope and The Soap Box

Customer Success and Suport Thumbnail
CHAT WITH CENTS

We are here for you

Start a conversation with us today about what you're looking for in a partner and where you want to take your business. Learn more about how Cents, our team, and our solutions can work for you.

Talk with our team today