Cents Review Management: Manage your entire online reputation from one platform alongside your marketing efforts | Learn how

1_2023_UpdatedIconography_v2_Cents_Accelerate Bubble (rust) MARKETING TOOLS

Next-level marketing for your laundry business

Build stronger customer relationships and drive revenue with marketing tools for your existing customer base.

Marketing tools to grow your business

Our built-in marketing tools help you retain and re-engage your existing customer base with proven results.

Set it and forget it

Automated campaigns

Screen graphics - Accelerate
  • Schedule personalized messages to engage customers based on behavior
  • Use customer segmentation you already have in Cents to send messages and promotions
  • Incorporate your branding into every email and text, or leverage Cents' pre-built flows and templates
  • Track campaign performance and see who's opening, clicking, and converting—all within your Cents dashboard
Screen graphics - Accelerate
EMAIL & SMS MARKETING

Enhance customer relationships

Screen graphics - Assist_Assist-chatbot1-1
  • Connect with customers using scheduled email and SMS campaigns for announcements and promotions
  • Re-engage customers with welcome emails, Google Review requests, and customer promotions
  • Schedule automated messages triggered by customer events such as new orders, new customer sign-ups, customer information updates, and order status changes
  • Send targeted messages to specific segments like "text my VIP group"
  • Engage directly with your customers using 2-way chat
Screen graphics - Assist_Assist-chatbot1-1
Hosted Websites

Professional websites built for laundromats

Home Screen - Cents Websites
  • Launch a complete, professional website using your existing Cents Business Manager data—no design skills or coding required
  • Pricing, services, and locations sync automatically from your Cents Business Manager
  • Service zones are automatically determined using your Cents location data, enabling customers to instantly check service availability, view pricing, and schedule pickup by entering their address
  • Integrated AI chatbot handles inquiries and bookings 24/7 using Cents Assist
  • SEO-optimized, mobile-friendly design that helps customers find you and drives sales
Home Screen - Cents Websites
Review Management

Build a powerful online reputation that drives new business

Review collection@2x-1
  • Monitor and respond to Google and Yelp reviews from one unified dashboard
  • Reply directly to reviews without leaving your Business Manager to maintain consistent brand voice
  • Share personalized review links via text, email, or in-person to capture more positive reviews
  • Smart filtering and star ratings help you prioritize responses and see your reputation at a glance
  • Track review requests alongside your Accelerate campaigns for complete reputation control
Review collection@2x-1
Operator Spotlight

Manage & grow your business in one platform

"Cents has really thought of a lot of details. From a business management point of view—brilliant."

maritza-reel-spotlight

Frequently asked questions

How can I use campaigns for my business?

Common campaigns include promoting special offers, requests for reviews, and re-engagement campaigns to get your customers back in the door. You can also use campaigns to promote loyalty programs, referral incentives, and seasonal discounts to help retain customers.

Will Cents help me customize email campaigns or new templates?

No, we will not directly customize your personalized templates. However, we do offer a set of default recommended templates designed by our marketing experts. You can edit or customize these templates to fit your own branding.

Can I segment my send list for different emails?

Yes, you can segment your customer list to send targeted emails to specific groups. Filter customers based on various criteria and save these selections as Groups. You can then choose which customer Group should receive your message, enabling more personalized and effective email marketing.

How much does Cents Review Management cost?

Review Management is available as a $25/month add-on.

Which review platforms are currently supported?

Review Management currently supports Google and Yelp, the two most important platforms for local laundry businesses.