You don't need a film crew. You don't need a marketing budget. A phone, maybe some good lighting, and a willingness to show people what running a laundry or dry cleaning business actually looks like.
That's the thesis behind some of the most effective TikTok marketing happening in the laundry and garment care industry right now and it's a playbook any operator can run.
First, the Numbers You Need to Know
TikTok isn't a Gen Z experiment anymore. It's a full-blown commerce engine and the numbers back it up.
33% of small businesses now use TikTok for marketing, up from just 17% in 2023. The platform is also leaning hard into local reach: TikTok's newer local feed lets users access nearby content alongside their main For You Page, giving small businesses the ability to reach people who are actually in their area not random viewers across the country. For a laundromat or dry cleaner, that's everything. You're not selling nationally. You're selling to the neighborhood.
54% of TikTok users aged 25–44 have gathered more information about a product or business after seeing it on TikTok, and 47% have made a purchase. That's not a passive scroll demographic those are buyers. And they're watching laundry and dry cleaning content.
On the ad side, TikTok's CPMs range from $2.60–$6.60, compared to Meta's $9–$15 meaning you can reach 100,000 people for $300–$500. TikTok Shop integration now drives 10%+ conversion rates, dramatically higher than standard ad campaigns that average 0.46%–2.4%. And problem-solution framing has improved ad performance by 62% compared to pure entertainment content which means "here's how I collect $5,000 a week from my laundromat" or "here's what we cleaned at the shop today" is no longer just content. It's a high-converting ad format.
The platform generated $34.8 billion in global revenue in 2025, and U.S. ad revenue alone is forecast at $14.5 billion in 2026. Creator-style content is driving most of that growth and the laundry and garment care industry has more of it than most people realize.
The Creators Proving It Works
The best proof that TikTok works for laundry and dry cleaning businesses isn't a marketing deck it's the operators already doing it. Here are the creators leading the charge, with their numbers.
Cambria Wengert | @laundromatgirl
481K followers · 15M likes (as of May 2026)
@laundromatgirl Find the ✨Link✨ in my bio and learn more about owning a laundromat! #business #money #laundromat #smallbusiness #rn ♬ The Kite Luisa Marion - luisa.marion.music
Cambria is the benchmark. A nurse for ten years, she bought a laundromat, started filming her experience on TikTok, and now makes three times what she earned in healthcare. Her second video hit a million views. One of her revenue reveal reels showing how much she made in seven days of self-serve pulled in 2.1 million likes and nearly 10,000 comments.
The formula is almost aggressively simple: minimal makeup, no filters, no production value. Just transparent content about the real numbers behind owning a hybrid laundry. She's been open about counting quarters, working 10–15 hours a week, and why she'll never go back to nursing. Her audience keeps watching because she never pretends it's something it isn't.
She brings in $3,000–$4,000 a month from TikTok views alone, on top of her laundromat revenue and the occasional brand deal. She's also a Cents partner and joined Nick D'Ascensao for a conversation about authentic storytelling that's worth watching if you want to understand why this content lands so hard.
The takeaway: Radical transparency is a content strategy. The less curated it looks, the more people trust it.
Bridget Danielle | @businessofbee
49.6K followers · 680.7K likes (as of June 2026)
Bridget is a firefighter who bought a laundromat with zero business experience and has been documenting the whole ride ever since. Her positioning is disarmingly straightforward: "I did it with no background. Here's how you can too." That honesty is the engine behind everything she posts: location-scouting breakdowns, the deal she almost walked away from, quarters piling up on the counter, and the kind of straight talk about small business ownership that's hard to find anywhere else.
Beyond the content, she's built a real coaching business around her audience. She sells a Beginner's Guide to Buying a Laundromat and offers 1:1 strategy calls for aspiring owners who need someone who's actually done it to tell them the truth. Her community skews toward first-time buyers who are on the edge of pulling the trigger on their first acquisition, motivated, research-hungry, and ready to act.
The takeaway: The "zero experience" angle is one of the most underused hooks in this space. You don't need a decade of operator experience to build an audience. You just need to start before you feel ready and bring people along for the ride.
Zachary Pozniak | @jeeves_ny
830K TikTok followers · 21.8M likes · 690K Instagram followers (as of May 2026)
@jeeves_ny I'm Zach, a 4th generation dry clean who works along side my dad Jerry, who's been cleaning clothes for 40 years. During COVID we decided to share all of the information in Jerry's head with all of you in hopes of making laundry and taking care of your clothes just a bit easier. Figured it was overdue for us to introduce ourselves so you know where this information is coming from! Please let us know what questions you have as most of our content is inspired by messages and comments. Happy cleaning -z #laundry #laundryhelp #laundrytok #cleantok #clean #cleanign #laundryhacks #laundrytips #stain #stains #stainsonclothes #coffeestain #redwinesetain #oilstain #drycleaning #expertadvice #howto #diy #explained ♬ original sound - clean freakz
Zachary is a fourth-generation dry cleaner at Jeeves New York, a luxury garment care shop his dad Jerry has run for 35 years. He joined the family business in 2018 after a stint in construction management, and in 2020 he started turning his dad's blog posts into short educational videos about laundry and garment care.
His most-viewed TikTok a 28-second video explaining smart washing machines that auto-dose detergent has 2.9 million views. He's become the go-to source for people who want to actually understand what happens to their clothes at the dry cleaner. He also published The Laundry Book, debunks viral cleaning misinformation that racks up tens of millions of views with bad advice, and built a stain removal resource site at thecleanclub.com with over 70 guides.
Zachary landed American Express as a brand sponsor, was featured as a TikTok "Creator on the Rise," and built his Instagram following in parallel all by being the most credible voice on laundry care online.
The takeaway: Expertise-based content compounds. Answer the questions your customers are already Googling or now TikToking and the audience finds you.
Brandon Schlichter | @investmentjoy
3.7M TikTok followers · 73.4M likes · 5M+ combined across platforms (as of May 2026)
@investmentjoy Let's see how much the laundromat made today! #fyp #laundromat #investmentjoy ♬ original sound - Investmentjoy
Brandon is a laundromat and car wash owner from Chillicothe, Ohio who started posting videos in 2017 and went viral in late 2019 after filming his coin collection routine at his Trippie's Laundromat. The clip hit 100,000 YouTube subscribers almost overnight. He's since crossed one billion total video views across YouTube and TikTok and picks up 10 million views a month on Facebook alone.
His content is about the business of laundromats the real cash flow, the real headaches, the real ROI. One video showing his laundromat generating over $18,000 a month has been widely reshared across the operator community. He's built an entire course and coaching ecosystem around laundromat and car wash investing, and his advisory page pitches brands on reaching "over 6 million finance followers" which tells you exactly how he thinks about the intersection of content and business.
The takeaway: The operator with the camera is also the most trusted voice in the room when it comes to attracting new investors, customers, and industry attention.
Codie Sanchez | @realcodiesanchez
2M followers · 22.3M likes (as of May 2026)
Codie is an ex-Wall Street investor who built a $30M portfolio of what she calls "boring businesses" laundromats, car washes, vending machines, gyms and turned that portfolio into a newsletter with over 110,000 subscribers and a 2M-follower TikTok account. She gained her first million TikTok followers by leaning hard into the counterintuitive angle: that the most boring, overlooked small businesses are often the best investments.
Her laundromat content routinely outperforms because she's speaking to a massive audience that's curious about ownership but doesn't know where to start. She eventually sold her laundromats when the right operator wasn't available to run them and that transparency also went viral. She's trained an entire generation of aspiring operators to take laundromats seriously as an investment category, which means more educated, motivated buyers are entering the industry every year.
The takeaway: The audience for laundry and garment care businesses is bigger than you think and it skews toward people with money and intent, not just casual browsers.
@thelaundromatmillionaire When you figure out how to make this one thing work well, it will change your laundromat business for the better!!! Join our community to learn more. www.laundromatmillionaire.com #entrepreneur #laundromat #sidehustle #laundromatmillionaire #davemenz #laundryservice #podcast #smallbusiness #washdryfold #laundromatlife #queencitylaundry ♬ original sound - LaundromatMillionaire
Dave Menz | Laundromat Millionaire Show
Industry's leading laundry podcast · Multi-platform reach
Dave isn't a TikTok-first creator, but he's one of the most influential voices in the industry and increasingly lives across platforms. He and his wife Carla bought a rundown laundromat on Craigslist for $85,000 and built it into a four-location business generating $1.8M in annual revenue. He started The Laundromat Millionaire Show to document the process, and it's now the most-listened-to podcast in the laundry industry.
The show recently featured Nick D'Ascensao and Oleg Stepanov of Laundroworks & Cents and what's notable is how Dave approaches content: real operator conversations, real data, real problems. No fluff. That's exactly why it resonates, and why the episode "Laundromat Metrics That Matter" landed so well with his audience.
The takeaway: Podcast-to-social is a real pipeline. Clips from long-form industry conversations make excellent short-form TikTok content.
Carlos Ochoa | @laundromatmoney
2M followers · 51.8M likes (as of May 2026)
Carlos is the guy who started it all for a lot of people in this space including Cambria (@laundromatgirl), who credits him directly with convincing her to start posting. He bought his Visalia, California laundromat in 2021, named it "Bubbles & Bleach," and built one of the platform's most engaged laundromat communities by showing the real money behind coin-operated machines.
His content is viscerally satisfying: pulling stacks of bills from machines, feeding them through a cash counter, showing the weekly P&L. One video demonstrating his store's "Emergency Party Button" a novelty that triggers lights and music hit 95.7K likes because it showed exactly how you can make a laundromat a destination, not just a utility. He was featured on CBS47 in Fresno after hitting one million followers, and has since doubled that. Carlos also sells courses on buying and running a laundromat, which means his audience skews toward serious, motivated operators exactly the kind of people industry brands want to reach.
The takeaway: Personality plus numbers equals community. When people feel like they know you and trust your data, they follow everywhere and buy from people you endorse.
@melissadilkespateras How to fold a fitted sheet #laundrytok #cleantok #home #folding ♬ original sound - Laundrytok | Melissa Pateras
Melissa Pateras | @melissadilkespateras
1.7M followers · 40.9M likes · 4.6% engagement rate (as of May 2026)
Melissa runs what might be the biggest pure laundry content account on TikTok not tied to a specific business. Her handle, "Laundrytok," has become the brand name for the laundry content corner of TikTok, built over four years of consistent posting. Her content covers detergent mixes, laundry hacks, product reviews, and DIY cleaning the kind of content that drives 490K likes on a single video about fabric softeners.
She maintains a 4.6% engagement rate well above the platform average and averages 174K views per video. She's been featured on CBS Mornings and has been actively posting for four years. She's not a shop owner. She's the authority on laundry itself, speaking to everyday consumers who care about clean clothes, not operators thinking about ROI.
For laundry and dry cleaning operators, Melissa represents the customer side of the equation. Her audience trusts her recommendations on products, routines, and anything laundry-related. She's the kind of creator worth knowing for a potential collab, a Spark Ad boost, or just understanding what laundry content actually resonates at consumer scale.
The takeaway: The laundry content audience is massive even outside the operator/investor niche. Tap into where your customer lives online, not just where other owners hang out.
Ashley & Justin | @friendslaundromat
Growing · Multi-unit operators · Viral rebuild content
Ashley and Justin are multi-unit laundromat operators documenting the full arc of building a laundromat business acquisition, renovation, operations, and growth. Their video "$25,000 → $1,000,000 Laundromat Rebuild" is one of the most shared pieces of laundromat content on TikTok in recent memory, because it does the one thing people can't resist: shows the full financial transformation with a real dollar breakdown at the end.
They also document the everyday stuff a one-year anniversary party at their Voorhees, PA store, wash-and-fold operations, and multi-store management. It's community-first content that builds loyalty from an audience of aspiring and current operators who want to watch real people build real businesses.
They're a growing account, not yet at the mega-follower counts of Carlos or Melissa but the viral potential of the rebuild format means a single strong video can reach millions overnight. And in a niche this specific, 50K engaged followers in your industry beats 5M disengaged general ones.
The takeaway: The transformation video acquisition price → current value → full financial breakdown is one of the most repeatable viral formats in the laundry space. Operators who haven't tried it yet are leaving views on the table.
The #LaundroTok Community | Hundreds of operators
23.6M+ posts under #laundromatowner · The fastest-growing laundry corner of TikTok
Beyond individual creators, there's an entire hashtag ecosystem worth knowing. #laundromatowner, #laundromatlife, #laundrybusiness, #laundrytok, and #laundromatbiz collectively represent tens of millions of posts and a self-organized community of operators sharing tips, revenue numbers, renovation videos, and acquisition stories.
This is the native environment for laundry and garment care content on TikTok. It's where accounts break through organically, where operators find each other, and where customers discover businesses they didn't know existed. The community has its own micro-celebrities smaller accounts with 10K–50K followers whose engagement dwarfs larger generalist pages and its own norms around what content gets shared.
For any operator thinking about TikTok: start with the hashtags. Follow who's thriving. Watch what lands. Then pick up the phone and film something real.
The takeaway: You're not entering an empty space. You're joining a community that's already active, already engaged, and already looking for operators worth following.
What TikTok Ads Actually Look Like in 2026
Here's a quick breakdown of the formats available to you and how to think about each one.
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Spark Ads Your most powerful too: Spark Ads let brands sponsor organic content related to their products essentially boosting posts that are already performing well. You can turn any organic TikTok video into an ad using Spark Ads, and it preserves authentic engagement like likes and comments. Brands that leverage Spark Ads for at least 70% of their budget consistently outperform those running traditional in-feed ads. If you post a video that organically gets traction a revenue reveal, a before/after of a store renovation, a day-in-the-life walkthrough you can put budget behind it without it ever looking like an ad.
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In-Feed Video Ads: These are the 15–60 second videos that show up on someone's For You Page. Native, creator-style content beats polished ads every time studio-quality product videos get scrolled past. The formula that works: start with a hook that creates a question. "I made $5,600 in seven days doing almost nothing." "Here's what happens when you add Laundroworks card readers to every machine." The viewer has to keep watching to get the answer. Critically, the first 3 seconds determine 71% of whether users keep watching or scroll past.
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Search Ads: Search Ads allow small businesses to target high-intent keywords without expensive video production. Think about what someone types into TikTok when they're considering buying a laundromat, looking for a wash-and-fold or dry cleaning service in their city, or trying to figure out if equipment upgrades are worth it. You can show up right there.
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Local Feed Ads: TikTok's local feed targets users based on their location meaning a well-performing video can reach people who are actually nearby. For a laundromat or dry cleaner trying to drive foot traffic or grow pickup routes, this is as targeted as it gets. As one media planner put it: "A well-performing video can reach people who are actually nearby, not just random viewers around the world."
The Content Playbook (With Real Examples)
The best-performing laundry and dry cleaning content on TikTok falls into a few reliable buckets. Here's how to think about each one and how to turn it into a paid ad.
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The Revenue Reveal: You show how much your business made in a day, a week, or a month. Bonus points for showing the actual process: the quarters, the card reader totals, the garments processed, the daily report. Cambria's "haul" videos routinely hit six and seven figures in views because the numbers are surprising. A self-serve laundromat making $5,000 in a week, or a dry cleaner processing 200 garments a day, sounds almost unbelievable to someone who's never thought about it. As a Spark Ad, the comments themselves become the social proof when someone sees 8,000 people asking "how do I get into this business?", they want to know more.
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The Behind-the-Scenes Day: Follow yourself (or a team member) through a typical shift. Collecting coins, checking machines, pressing a suit, greeting regulars, handing off a finished order. Whatever a real shift looks like at your store. People who live near your store will recognize it. People who don't will feel like they know it. Target by location and lead with your pickup and delivery service as the CTA.
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The Before/After or Upgrade Reveal: Show the store before a renovation, a machine upgrade, or a new tech install then after. Card readers going in. A new payment system. Fresh signage. Because the first 3 seconds are everything, a dramatic visual transition is one of the most reliable hooks on the platform. Let the difference speak for itself without being preachy about modernization.
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The Operator Perspective: You talk directly to camera about the real experience of running a laundry or dry cleaning business. What surprised you. What you'd do differently. What you love about it. The audience is actually two groups: people curious about getting into the laundry or garment care business, and your existing customers who appreciate knowing the person behind the counter. Pair this with a Search Ad targeting phrases like "how to buy a laundromat," "dry cleaning business tips," or "laundry business passive income" and you're reaching people with real intent.
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Customer Stories and Social Proof: A quick video featuring a customer talking about why they love your store the hours, the machines, the pickup service, the staff. Encourage them to post it themselves, then request a Spark code to boost it from their account. It keeps their engagement metrics intact and looks completely organic.
What Makes an Ad Actually Work
A few principles that apply no matter which format you're using.
Hook in three seconds or less the first 3 seconds determine 71% of whether users keep watching or scroll past. Strong movement and on-screen text that reinforces your audio hook are non-negotiable. Start with the most interesting part. Don't build up to it.
Sound on, always. TikTok is a sound-on platform. Using popular or trending audio increases discoverability through the For You Page algorithm. Even if you're talking to camera, add a subtle trending track underneath.
Solve a problem or answer a question. Problem-solution framing has improved TikTok ad performance by 62% compared to pure entertainment content. "Here's how we cut wait times at peak hours" or "here's how we get your wedding dress back in 48 hours" is more effective than "come see our great store."
Don't look like an ad. Film on your phone. Be in the video. Show your actual store.
Refresh your creative regularly. Creative fatigue on TikTok hits fast refresh your content every 7–10 days to maintain performance. Brands that refresh creative on that cadence see 25–40% lower CPMs within 30 days and 2–3x higher ROAS by day 90.
Your Starter Budget
You don't need to spend big to see results. TikTok's CPMs range from $2.60–$6.60, significantly lower than Meta's $9–$15 meaning you can reach 100,000 people for a few hundred dollars. For a local business running location-targeted ads, your actual spend can be even lower since you're not competing for national reach.
A reasonable starting point: pick your two or three best-performing organic videos, put $10–$20/day behind each as Spark Ads, and run them for two weeks. Watch which format drives the most profile visits, follows, or website clicks. Then double down on what's working.
Your Turn
The laundry and dry cleaning operators building the biggest audiences on TikTok aren't doing anything fancy. They're showing up consistently, talking honestly about their business, and letting the platform do the distribution work.
Carlos didn't have 2 million followers when he started. Cambria didn't have 481K. They had phones and something real to say about businesses most people overlook. This industry, more than most, is full of those stories.
Your store has one worth telling, whether that's a coin laundromat, a wash-and-fold operation, a dry cleaner, or all three. The question is whether you're going to tell it.
Want more resources on growing your laundry or dry cleaning business? Visit trycents.com/resources for operator guides, case studies, and tools built for the laundry industry.