PlanetLaundry Podcast Episode 28: An Interview with Alex Jekowsky
Check out Planet Laundry's podcast where CEO and Co-Founder of Cents, Alex Jekowsky, goes a little more in-depth about Cents Connect and the motivation behind its creation.
Control your operation
Power your wash & fold
Built for self-service
Accept orders online
Manage your product sales
Manage your team
Financial management tools
Manage your routes
Elevate your customer service
Send professional invoices
Boost customer loyalty
Enter into a new and empowering understanding of your business with a platform that effectively manages everything.
Manage your entire business with a single dashboard that provides visibility into active orders, employees, and reporting.
Get started with Pickup and Delivery, manage existing drivers, and expand your offering with third-party partners.
Enhance the customer experience by allowing credit/debt, EBT, cash, and mobile payments.
Navigate the laundry industry, connect with industry experts, and obtain support from a team that is here for you.
Increase in
Customer Retention
"Cents has a great user interface and experience. I showed the POS to one of our store managers, Shawn, and she picked up the tablet and looked at it and said, ‘Oh yeah, this is way easier than anything that we’ve used in the past.'"
"When we launched DoorDash on-demand laundry pickup and delivery service. It was such a pivotal moment for us as a small operator. Since partnering with Cents, we've seen 40-50 new customers every month."
"Cents has been able to provide the same sort of service that I try to provide my customers. The ease of use is incredible. Anyone can pick up a tablet and can understand how to use the platform which is amazing."
"Every step that is being done in the wash and fold process, customers know about. We send out the first text to let them know it is in the system, and then when it’s ready for them. Cents has made it a lot easier for us and I think a lot easier for our customers."
"Because Cents has integrated an inventory system, I can track my cafe items separately from my wash and fold items. I can track my financial day-to-day for the cafe separately from my wash and fold customers as well."