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Whether you're running one location or many, keeping a tight handle on inventory can make or break your operation. In our latest product webinar, Sivan (Director of Product Operations) and Saqib (Senior Product Manager) walked attendees through everything inventory-related on Cents, from the basics of setting up products to brand-new features designed to give operators greater visibility and control. Here's what you need to know.
Key Actionable Takeaways:
Inventory 101: Building a Strong Foundation
Saqib and Sivan started from scratch, walking through how to create a product, assign it to locations, set pricing, and manage stock levels. Two settings in particular are worth knowing about:
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Require SKU when creating products: a guardrail that ensures every product in your system is scannable and trackable.
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Allow out-of-stock items to be sold: when turned off, the POS will prevent employees from selling items that have hit zero, with the quantity decrementing in real time as products are added to an order.
As Saqib put it: "It's really tight, really strict inventory control for those that want it to make sure that stock counts are always accurate."
Inventory Ledger & Reporting
Every stock adjustment — whether it's a sale, a damage write-off, or a manual restock — is recorded in a running ledger tied to each product. On the reporting side, Cents offers several prebuilt and exportable reports including inventory history, inventory adjustments, inventory sales by employee, and an inventory snapshot. Operators can schedule these reports to be delivered automatically, giving teams a near-real-time view of stock levels across all locations.
Bundles: Sell More, Together
Bundles allow operators to group multiple products and sell them at a discounted price. Each item in the bundle is decremented individually from inventory when sold, and bundle sales are tracked separately in reports — making it easy to identify top-performing combinations and even incentivize employees around bundle sales.
NEW: Supplier Management
One of the most anticipated new features, supplier management lets operators add vendors directly into Cents and associate them with specific products and locations. Key capabilities include:
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Setting a default supplier per product per location
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Defining a unit cost and units per case, so receiving stock is as simple as entering the number of cases received rather than counting individual units
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Adding a supplier item code to cross-reference invoices
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Viewing cost of goods alongside sales data in the inventory adjustments report — the foundation for profit margin reporting
"As you start to receive sales, you can see how the sale and the cost of goods look side by side." — Saqib
NEW: Unsellable Products
Not everything on your shelves is for sale to customers — think cleaning supplies, mops, or back-of-house materials. Unsellable products let operators track inventory for items used in-store without ever surfacing them on the POS for employees to ring up. They're fully supported in inventory reports and can be managed from both the Business Manager and the POS.
Inventory management is one of the most strategically important areas of the Cents platform, and this webinar made clear that the team is investing heavily in giving operators the tools they need to run a tighter, more informed operation. Supplier management and unsellable products are rolling out soon, with even more functionality on the way. Stay tuned — and if you're not already on the Beta program, now's a great time to get involved.
Missed the live session? Rewatch the webinar here:
