For November’s #DimeOfTheMonth, we are thrilled to feature our Customer Support Team Lead, Euri Romanov! Euri has been passionate about helping people for as long as he can remember, and he’s always found ways to do that. From his initial interest in nursing to his 3-year adventure as a flight attendant for Delta, and now, his position on the Customer Success team here at Cents! We chatted with him to learn a little more about his journey to Cents, the intensity of flight attendant training, and his philosophies on the universe.
Q. What gets you out of bed every morning?
Ever since I was a kid, I've had a lot of tiny, measurable goals that I’ve tried to execute at some point in my life. Something as small as eating a little bit better, going on a walk, or riding my bike 10 minutes more than usual. These little tiny goals are what really gives me a sense of purpose. I pick a goal out of the thousand ones that I have and I stick to it for that day. I think that’s what gets me going; just trying to execute these little tiny goals until I can become my ideal self.
Q. What makes Cents different from other places you've worked?
The people 100%. I've never worked in an environment where I have felt this comfortable working with people. Everyone has a small role within Cents and seeing that each one of us is just so involved and passionate about our roles in this giant idea is so inspiring.
Q. What has your career path looked like?
I originally went to school to be a nurse. I studied nursing and biology because I was convinced that my role in this world was to help people. But when I was in nursing school, I got this amazing opportunity to help people in a different way — I got a job offer from Delta to become a flight attendant. I flew all over the world for three years. I got to experience so many different destinations, which was amazing. And then, life brought me to Cents, and I've always liked to tinker with technology. I've always been such a curious person. And I think this role specifically just fulfills that because my whole job is basically finding a solution to an issue and helping people out.
Q. What is your proudest career moment and why?
My proudest career moment was right after college when I got accepted into the flight attendant training program. I was in a hotel room for two months in Atlanta, and it was one of the hardest things I've ever had to do. I was in a hotel with no kitchen, no nothing. For two months straight, from sunup to sundown, I was training to be a flight attendant. It was intense training, and every day I would wake up completely overwhelmed. It was very hard. Even though I was super scared on the inside and felt like I didn't know what I was doing, I made it. I proved to myself that no matter how scared I am on the inside, I can do it and succeed.
Q. What is your secret to making progress each day?
Every morning I like to practice a little bit of gratitude. Just being grateful for everything that I have. Something as small as running water, a roof over my head, or food. I have friends that love me. I have a family. I think that just sets up my whole day. So when something unexpected happens, I can still ground myself and be like, “Hey, this, this is really crappy. Let's re-center ourselves. You're healthy. You're good. You have everything you need.”
Q. A typical weekend for me is…
Ever since I was a little kid, my mom has been waking me up at 7 am to clean the house. And that hasn't left me; it's become a tradition. In the morning, the first thing I do is put on music and just start cleaning everything until my home is perfect. That opens up my whole weekend, and my weekend is my oyster. Most of the time it ends up with me meeting up with friends, going to the park, and just enjoying nature when I can.
Q. Motto or personal mantra/Words to live by?
You're exactly where you're meant to be. I really believe that the universe puts you in situations so that you can learn from them. You’re put there because it knows that you can handle that situation and knows that there is a lesson there for you. So, if there's ever a time when you're in a rut and you're having the worst moment of your life, there is a reason for that. You go with it, embrace it. No matter how much it sucks.
Looking to join a team of innovative, dynamic, and creative individuals? Check out our careers page to learn more about us and view our open positions! We’re growing fast and are always looking for new talent to help us revolutionize the laundry industry.