Resources

Laundry Business Resources

Get the knowledge and inspiration you need to run your laundry business better with articles, webinars, industry-leading voices, and expert advice.

Featured Resource

Laundromat Memberships 101

Your complete guide to launching, marketing, and growing a laundromat membership program that keeps customers coming back.

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Blog

Competitive Laundromat Pricing Tips in 2026

Competitive laundromat pricing in 2026 starts with data. Learn how to analyze costs, set smart prices, and stay profitable in today’s competitive market.

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Guide

Guide to Scaling Wash & Fold Services for Laundromat Growth

Discover the FREE guide to scaling your wash and fold operations, from pricing models to customer loyalty techniques, for predictable growth.

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Blog

Choosing a Profitable Location to Open a Laundromat

Discover the best locations to open a laundromat in 2026, including high-demand neighborhoods, renter trends, and data-backed insights to choose a profitable site.

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Blog

Dime of the Month: Erik Nemes

Meet Erik Nemes, our Director of Distributor Sales, as he shares more about his career, family life, and what makes Cents a unique workplace.

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Blog

The Real Cost of Missed Calls at Your Laundromat (and How AI Fixes It)

Missed calls cost laundromats thousands in lost revenue every year. Learn how AI receptionists built for the laundry industry are helping operators answer every call, process orders 24/7, and stop leaving money on the table.

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Webinar Recap

How to Scale Your Pickup & Delivery Business

Watch Recording

Featured Resource

Laundromat Marketing Template

We’ve created the ultimate marketing plan for owners and operators to create a strategy for their business. Download this template to start building your business and growing your customer base.

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Blog

For the Love of Laundry: Announcing Our $140M Series C

Alex Jekowsky, CEO & Co-Founder of Cents, shares a founder's note on character, commitment, and what $140M really means for the laundry operators we serve.

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News

Cents Raises $140 Million from Sumeru Equity Partners to Support and Drive Innovation for Laundry SMBs

The largest investment ever made in the laundry vertical. Cents raises $140M from Sumeru Equity Partners to redefine how laundry businesses operate.

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Blog

Cents Now Supports International Phone Numbers

Cents now supports international phone numbers, so you can create customers and accept online orders from anywhere in the world. Here's what's new and how it works.

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Blog

How to Automate Your Laundromat Without Losing the Personal Touch

From AI receptionists to cashless payments and order management, here is how laundromat operators are automating operations and growing revenue in 2026.

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Blog

Webinar Recap: Mastering Inventory Management - New Features, Best Practices & Reporting

Master inventory management with new features, best practices, and reporting insights from Cents' latest webinar. Learn how to streamline your operations and boost efficiency.

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Operator Spotlight

How Wash Plus Laundry Turned a Vision into a Business with Cents & Laundroworks

Explore how Wash Plus Laundry turned a vision into a thriving business with Cents and Laundroworks, revolutionizing the laundromat experience in Campbell, California.

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Blog

Dime of the Month: Scotty Hernandez Tecpoyotl

Meet Scotty Hernandez Tecpoyotl, our Senior DevOps Engineer. Discover his career journey, motivations, and how he brings energy and creativity to the Cents team every day.

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Blog

What Permits Do I Need to Open a Laundromat?

A clear checklist of laundromat permits and licenses needed to open a laundromat in the U.S. Learn what’s required and what varies by location.

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Resource

Free Laundromat Business Plan Template

Download our customizable laundromat business plan template to build a strong foundation for your business, including pricing strategies and financial projection worksheets.

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Blog

How to Write a Winning Laundromat Business Plan

Learn how to create a comprehensive laundromat business plan for 2026. Covers services, location selection, equipment choices, financial projections, and modern marketing strategies to launch successfully.

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Blog

Is Your Laundromat Property Protected?

Find out if your laundromat has hidden insurance gaps. Our free risk assessment identifies vulnerabilities in property, liability, and business interruption coverage.

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Guide

Complete Guide to Launching a Laundromat Membership Program

Discover how to create stable, recurring revenue with our laundromat memberships guide, featuring proven models, marketing strategies, and a launch plan checklist.

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Blog

How Inflation Affects Laundromat Profitability in 2026

Learn how inflation affects laundromat profitability in 2026—and the strategies owners use to control costs, protect margins, and stay competitive.

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Blog

Dime of the Month: Allie Kahn

Spotlighting Allie Kahn, our standout Customer Success Manager at Cents, known for her humor, problem-solving, and dedication to building strong customer relationships.

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Operator Spotlight

Answering the Call for Efficiency: How Loads of Clothes Reclaimed Valuable Time with Cents Assist

Learn how Nashville's Loads of Clothes revolutionized operations with Cents Assist, freeing owner Colton from 24/7 calls while improving customer service.

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Blog

Know Your Numbers: Laundromat Profit Calculator

Stop guessing your laundromat profits. Use our free calculator to track income, expenses, and profit margins with easy-to-use formulas.

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Resource

Cents Laundromat Profit Calculator

Calculate your laundromat profit margin instantly with our free online calculator. Add your laundry income, expenses, and operating costs to get accurate monthly, quarterly, and yearly profit reports.

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Blog

What’s One Day of Downtime Really Costing Your Laundromat?

Calculate how much equipment downtime costs your laundromat annually. Free tool shows revenue loss, preventative maintenance ROI & insurance coverage gaps.

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Blog

Feature Flashback: Invoicing & Pricing

Learn overlooked Cents features from our Feature Flashbacks webinar: commercial pricing tiers, new invoicing tools, product bundles, and time-saving workflows.

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Blog

A Laundromat Owner's Guide to Tax Season: Important Steps and Advice

Discover 2025 tax deductions for laundromat owners. From Section 179 equipment write-offs to energy credits, learn how to reduce your tax liability.

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Guide

Tax Season & Exemptions: Laundromat Owner’s Guide

Whether you're aiming to streamline your tax filing process, ensure compliance with the latest tax laws, or uncover hidden tax-saving opportunities, our 2025 tax season guide is an indispensable resource.

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Operator Spotlight

More Than Laundry: How Spin Laundry Lounge Became Portland's Neighborhood Hub

Discover how Spin Laundry Lounge redefined Portland's laundromat scene through sustainability, community building, and innovative technology integration.

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Blog

Webinar Recap: Turn Customers Into Recurring Revenue - Introducing Cents Memberships

Webinar recap: discover how laundromat owners can leverage memberships for recurring revenue, customer engagement, and strategic business growth. Explore key takeaways and actionable tips from our latest webinar.

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Blog

Chris Schultz on Fast-Track Laundromat Development

Discover Chris Schultz's expert strategies for rapid yet efficient laundromat development, focusing on thorough preparation, strong supplier relationships, and daily project oversight.

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Operator Spotlight

From Hospital to High Line: How Nevin Baker Built a Thriving Laundromat

Nurse anesthetist Nevin Baker rebuilt a rundown "zombiemat" into a thriving Indiana laundromat—all while working full-time. Discover his phased approach to growth.

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Blog

Location, Location, Success: Mike Hand on Mastering Laundromat Site Selection

Discover the critical importance of location in laundromat success and learn from industry experts, Mike Hand and Erik Nemes at Clean Show 2025.

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Blog

Laundromat Membership Plans That Drive Recurring Revenue

Learn how to create laundromat membership plans that drive recurring revenue. Explore proven subscription tiers for students, families, commercial clients, and more.

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Blog

Keep Your Laundromat Running Through the Holidays: A Risk Management Checklist

Prepare your laundromat for the holiday rush with essential tips on risk management, maintenance, staffing, and customer experience to ensure a safe and profitable season.

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Operator Spotlight

Staying Ahead of the Curve: Rob Bodner's 30-Year Laundromat Technology Journey

Rob Bodner's 30-year laundromat journey highlights the importance of continuous innovation, leveraging technology for efficiency, and building a legacy through strategic operational excellence.

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Blog

Dime of the Month: Kazi Hossain

Discover the inspiring journey of Kazi Hossain, a support expert at Cents, as he shares his experiences, career growth, and personal mantras in our latest Employee Spotlight.

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Blog

Section 179 Tax Deduction: What Laundromat Owners Need to Know

Write off up to $1.25M in laundromat equipment with Section 179 in 2025. Payment systems, POS tech & more qualify. Consult your tax advisor for details.

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Blog

8 Holiday Marketing Campaigns Every Laundromat Owner Should Run

Boost your laundromat's winter revenue with 8 automated holiday campaigns. Includes email copy, SMS ideas, and subject lines you can use today.

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Blog

Rapid-Fire Google Ads Q&A with LaundroBOOST’s Brett Lyon

Learn effective laundromat marketing strategies with Brett Lyon's insights on rapid Google Ads results, budget optimization, and the advantages of industry-specific expertise.

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Blog

Year-End Audit: 15 Questions Every Laundromat Owner Should Ask

Ensure your laundromat's insurance is up-to-date with this essential year-end audit checklist, covering everything from property protection to business interruption.

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Blog

Cents Memberships: Turn Customers Into Recurring Revenue

Turn occasional customers into returning ones with Cents Memberships. Build predictable monthly revenue for your laundry business using our customizable, easy-to-launch subscription platform.

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Blog

How to Prepare Your Laundromat for the Holidays

Download our checklist of tasks you’ll want to keep in mind as you prepare your laundromat for the holiday season.

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Blog

20 Years of Laundry Industry Wisdom: Jason Fleck's Vision for Success in the Modern Laundry Business

Discover Jason Fleck's 20-year journey in commercial laundry, and learn how modern technology is revolutionizing laundromat efficiency, customer experience, and profitability.

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Blog

Dime of the Month: Taylor Panagakis

Discover Taylor Panagakis' inspiring journey from international relations major to Device Operations Manager at Cents, embodying customer obsession and continuous learning.

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Blog

Stop Complaints Before They Start: The Proactive Laundromat Owner's Guide

Learn to prevent laundromat customer complaints before they happen. This blog helps owners maintain equipment, improve service, and boost customer satisfaction through preventive management techniques.

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Blog

Cents Review Management: Monitor, Respond, and Grow Your Reputation from One Dashboard

Manage your laundromat's online reputation with Cents Review Management. Monitor, respond, and leverage customer reviews on Google and Yelp from one centralized dashboard.

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Blog

Finally, Insurance That Gets It: Cents' Laundromat-Specific Protection

Cents Insurance brings laundromat-specific coverage with better pricing, instant quotes, bailee's goods protection, and self-service policy management—all inside Cents Business Manager.

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Blog

Inside @Laundromatgirl's Strategy: The Secret to Authentic Social Media Success

Learn how laundromat owner Cambria Wengert built an authentic social media brand with over 800,000 followers through radical transparency and genuine storytelling.

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Blog

Feature Flashback: Store Closures

Discover how Store Closures can keep customers informed when your business needs a break. Learn how this overlooked feature builds trust, saves time, and makes communication effortless.

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Blog

Linen Fresh's Blueprint for Explosive Growth

Sara Wendt, founder of Linen Fresh Laundry and Box3 Capital, reveals her blueprint for scaling laundromat businesses to multi-state operations through disciplined investment strategies.

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Operator Spotlight

Deluxe Laundry: Where Business Meets Community Empowerment

One year after opening, Deluxe Laundry Spa has evolved from tech-forward laundromat to community hub. Learn how innovation drives growth and giving back.

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Blog

Third-Generation Wisdom: Scaling The Wash House Laundromats

Learn how the Williford brothers scaled The Wash House laundromats to 43+ locations and counting using proven strategies for company culture, customer connection, strategic acquisitions, and operational excellence.

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Blog

Webinar Recap: Mastering Google Reviews for Your Laundromat

Webinar recap: Master Google reviews for your laundromat. Generate 5-7 reviews weekly, dominate local search, and turn negative reviews into positives.

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Blog

From ZombieMat to Wow: Turning Neglected Laundromats into Community Destinations

Learn Brian Grell's proven ZombieMat Slayer methodology to transform neglected laundromats into thriving community destinations.

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Operator Spotlight

Building More Than a Business: How The Wash Creates Inclusive Employment Through Innovation

Jeffrey Peterson's The Wash proves social purpose and profit coexist—employing neurodivergent workers and veterans while building a sustainable laundromat business.

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Blog

The Evolution of Laundromat Language: A Terminology Guide

Laundromat terminology for you laundromat operations - negotiate smarter, and stay ahead in the industry. Learn terms for equipment, payments, efficiency, and more.

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Blog

AI in Your Laundromat: Practical Applications Beyond the Hype

Discover how to use AI to generate more revenue in your laundromat. Get specific ChatGPT prompts, learn about 3 AI implementation levels, and find out when to choose generic vs industry-specific tools.

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Blog

The Future of Laundry Tech: Key Insights from Clean Show 2025

Discover the latest innovations in laundry tech from Clean Show 2025, featuring AI customer service, subscription models, and comprehensive business integration.

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Blog

Clean Show 2025 Recap: Five Industry-Defining Trends Every Operator Must Know

Clean Show 2025 showcased the laundromat industry's evolution. Get strategic perspective from Cents and Laundroworks on consolidation trends, AI breakthroughs, community concepts, and workforce transformation.

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Blog

Clean Show 2025 First Look: Cents & Laundroworks

Discover the latest innovations from Cents & Laundroworks at Clean Show 2025, including AI customer service, marketing automation, insurance, and more for laundromat management.

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News

Cents Demonstrates Next-Generation Laundry Technology Solutions at Clean Show 2025

Cents unveils cutting-edge laundry tech at Clean Show 2025, highlighting AI customer service, marketing automation, business management, and exclusive innovations for laundromat operators.

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Blog

7 Ways to Boost Laundromat Process Order Speed

Boost your laundromat's efficiency with practical tips to speed up order processing and reduce turnaround times. Learn how to serve more customers without sacrificing quality.

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Blog

Winning Laundromat Social Media Strategies for Growth and Customer Loyalty

Discover effective social media strategies specifically designed for laundromat businesses. Learn how to grow your customer base and build loyalty through engaging social content.

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Operator Spotlight

The Tiny Bubbles Story Across Two Virginia Markets

Learn how Bianca Spatafora pivoted from nonprofit work to building a thriving two-location laundromat business that serves both urban and rural communities.

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Blog

Essential Types of Laundromat Insurance Every Owner Needs

Discover the essential insurance types laundromat owners need to protect against industry-specific risks like dryer fires, water damage, and customer injuries while safeguarding business continuity.

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Guide

Guide to Leveraging Google Profiles, Reviews & Social Media

Optimize your laundromat's Google presence with practical tips for managing reviews, boosting local search rankings, and converting social media followers into customers. Learn proven digital marketing strategies to confidently grow your business online.

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Operator Spotlight

How Fresh Laundries Proves Marketing-First Strategy Wins

Learn how Fresh Laundries' marketing-first strategy drives growth, from campaigns to expansion, proving that relentless marketing ensures business success.

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Blog

Webinar Recap: Re-Engage Your Customers with Marketing Campaigns

Watch our recorded webinar to learn proven strategies for retaining laundromat customers. Discover data-driven automation techniques from Cents experts to transform one-time visitors into loyal customers.

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Blog

Laundromat Marketing Automation: 7 Campaigns That Boost Profits

Boost your laundromat's revenue with 7 simple automated marketing campaigns. From welcome emails to loyalty rewards - set it up once and watch customers return automatically.

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Blog

Introducing Cents Insurance: Coverage Built Specifically for Laundromats

We've partnered with Authentic Insurance to launch Cents Insurance—the first insurance solution designed specifically for laundromats.

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Blog

10 Best First Clients for Your Commercial Laundry Service

Ready to grow your laundromat with steady, recurring income? Discover 10 ideal commercial laundry customers to target, plus tips to win them over and keep them coming back.

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Blog

Make your Laundromat Standout in Local Search with Google Ads

Boost your laundromat's local visibility with a Google Ads checklist. Reach nearby customers and increase foot traffic without wasting your advertising budget.

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Operator Spotlight

How Spins Laundromat Created a Winning Formula in Just Two Years

Discover how Joe and Lisa Ebanks transformed Spins Laundromat into a modern and scalable business using technology and systematic management in just two years.

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Blog

Webinar Recap: How to Get More Local Customers in Your Door

Master Google Ads, Maps optimization, social media advertising, and follow-up messaging to attract local customers to your laundromat, with LaundroBOOST marketing experts.

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Blog

Mobile Laundromat Business Startup Checklist for Beginners

Start your mobile laundry business with confidence using our beginner-friendly checklist covering equipment, permits, pricing, and marketing essentials. Avoid common startup mistakes and launch successfully.

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Blog

Effective Laundromat Advertising Strategies That Drive Results in 2025

Discover proven laundromat advertising strategies that attract new customers and boost revenue. Stay ahead of competition with these modern marketing tactics.

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Blog

Webinar Recap: How to Maximize Your Profits with Wash and Fold

Learn from John Cooper on how to maximize profits in your wash and fold business through employee incentives, consistent techniques, transparent pricing, and more.

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Blog

Introducing Cents Accelerate Partner Program

Cents launches Accelerate Partner Program with LaundroBOOST as inaugural marketing partner. Exclusive 15% discount on expert services for laundry businesses.

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Blog

Cents Accelerate Gets Powerful Marketing Automation Upgrades

Discover how Cents Accelerate's new marketing automation features can help laundromats boost customer engagement and drive repeat revenue with ease.

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News

Cents Accelerate Now Delivers Next-Level Marketing Automation for Laundry Businesses

Cents enhances laundry business operations with new Accelerate features, offering updated marketing capabilities to help laundromats strengthen customer relationships and drive growth.

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Operator Spotlight

Washing with Purpose: How Laundry Land Serves Its Community

Former photojournalist Marvi Lacar uses Cents to remotely manage Laundry Land in Elsa, TX, creating a 24-hour safe space and community hub for working families.

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Blog

Leveraging AI for Success, a Laundromat Owner’s Guide

Utilizing AI may be an intimidating task, this blog will help you open the door and start using AI to your advantage when it comes to your laundry business.

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Blog

Webinar Recap: How Celsious Reinvented the Laundromat Experience

Learn how Theresa and Corinna Williams break the barriers of the industry norms with authentic branding, sustainable products and services, and a deep understanding of their customers.

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Operator Spotlight

How CNC Laundry Boosted Wash & Fold Revenue with Google Reviews

See how CNC Laundry boosted wash-and-fold revenue to record levels by implementing Cents' simple Google review strategy in San Antonio.

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Blog

Google Business Profile Tactics for Local Laundromat SEO

Discover strategies to optimize your laundromat's Google Business Profile. Increase local visibility, attract more customers, and outrank competitors in your area.

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Blog

7 Proven Steps to Win Customers with Google Reviews for Laundromats

Learn 7 strategies to leverage Google Reviews for your laundromat business. Increase visibility, build trust, and attract more customers.

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Blog

Into the Fold: 2025

Into the Fold 2025 unveils unprecedented insights from America's $60 billion laundry industry, analyzing millions of wash cycles to reveal how laundry shapes business opportunities and consumer behavior nationwide.

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Operator Spotlight

Brand-First Laundry: How Lotta's Laundry Turned Dirty Clothes into a Design Statement

Discover how Lotta's Laundry revolutionized Bainbridge Island's laundry scene through creative branding and guerrilla marketing strategies—all without a traditional storefront.

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Blog

Geofencing is Here: Define Service Areas with Precision for Better Delivery Performance

Maximize your laundry pickup & delivery efficiency with Cents Geofencing. Create custom service boundaries, optimize routes, and boost profitability.

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Operator Spotlight

How Cents Helped Laundré Increase Revenue & Streamline Pickup and Delivery

See how Laundré evolved from a self-service laundromat into a full-service laundry brand with Cents, tripling revenue and streamlining operations while maintaining eco-friendly practices.

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Blog

Navigating Laundromat Regulations & Safety Compliance

From business licenses to utility permits, learn how to secure all required documentation.

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Operator Spotlight

How Celsious Reinvented the Laundromat Experience

Learn how Celsious transformed the laundry experience from a Brooklyn café-laundromat into an innovative eco-friendly service with tech-enabled solutions.

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Guide

Laundromat Success Checklist: 2025 Customer Service Blueprint

Discover tips, tools, and a checklist to upgrade your laundromat’s customer service and create a standout experience.

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Operator Spotlight

How Neptune Laundry Accelerated Their Pickup & Delivery Business

Learn how Nick Dilibero and his family transformed Neptune Laundry into a thriving five-location Boston business by renovating stores, expanding strategically, and staying true to their customer-first motto.

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Operator Spotlight

From Research to Reality: How Technology is Driving Success at Laundry Wish

Learn how Mike and Ursula Sharp built a successful cashless laundromat business in Texas by embracing modern technology, remote management, and premium service.

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Blog

Digital Tools for Hands-Off Laundromat Remote Management Success

While laundromats require hard work, the right tools can reduce stress, streamline operations, and help you focus on what matters most.

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Blog

Vacation Rental Laundry Services: Your Quick-Launch Checklist

Grow your laundromat business by offering laundry services to Airbnb, VRBO, and other vacation rental hosts. Learn strategies to attract new customers and boost revenue as a business owner.

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Blog

The 2025 Laundromat Outlook: Essential Trends Reshaping Your Business

Navigate the future of laundromats with our 2025 trend analysis. Discover smart technologies and automation solutions transforming the industry.

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Guide

The 2025 Laundromat Outlook: Essential Trends Reshaping Your Business

Explore 2025 laundromat trends, from AI operations to smart payments. See how tech and automation are transforming laundry businesses for efficiency and growth.

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Blog

Profitable Wash and Fold Business Ideas 2025

Discover proven wash and fold business strategies for 2025, from pricing models to tech integration. Learn how to boost profitability and scale your laundry service operations.

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Blog

Webinar Recap: Optimize Support Resources with Cents' Call Center

From eliminating interruptions to providing bilingual support, AI call centers are transforming laundromats. In this webinar recap, expert Brian Riseland shares how he improved operations with Cents Assist and how you can too.

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Blog

Signs Your Laundromat Needs a Retool: How to Modernize for Improved Profitability

Is your laundromat struggling with outdated equipment or inefficient systems? Discover the key signs that it’s time for a retool and learn practical tips to modernize your business.

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Blog

Beyond Machines: Essential Equipment & Systems for Modern Laundromats

Discover the perfect balance of traditional equipment and modern systems for laundry success. From sorting stations to POS solutions, learn what your operation really needs.

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Blog

Webinar Recap: How to Scale Your Pickup & Delivery Business

Discover how to scale your pickup and delivery business from owner of The Laundry Taxi, Sal Occhipinti. Learn techniques such as how to leverage technology, provide top-notch customer service, knowing your audience, and more.

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Blog

Modern Laundromat Design Ideas and Services to Boost Business

Explore innovative laundromat design ideas, hybrid laundromat concepts, and unique services to attract more customers and boost your business.

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Operator Spotlight

Pay-Per-Pound: A New Model for Laundry Business Compensation

In Tennessee, Cents customer, Freedom From Laundry demonstrated how strategic planning and innovative thinking could transform a laundry business.

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News

Cents Launches Cents Assist, the First Call Center Built for Laundry Businesses

Cents launches Cents Assist, the first call center built exclusively for laundry businesses.

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Operator Spotlight

Laundry Genius Elevates Customer Service with Cents Assist

Discover how Laundry Genius transformed its customer service by implementing Cents Assist, a call center that handles inquiries 24/7 while staff focus on in-person service.

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Blog

Introducing Cents Assist: The First Call Center for Laundry Businesses

Discover Cents Assist, the call center built for laundry businesses. Handle unlimited calls 24/7, reduce in-store call volume by 90%, and integrate seamlessly with your POS system. Free 30-day trial available.

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Blog

3 Ways to Make More Money With Your Laundromat

Within each of these 3 main categories are many options to make more money, and you can combine multiple options to supercharge your laundromat's growth.

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Blog

How Much Does It Cost to Open and Operate a Laundromat?

Discover how to track and reduce laundromat operating costs. Step-by-step guide on calculating expenses to maximize profit in your laundromat business.

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Blog

How to Run a Successful Laundromat

Discover the essential factors for laundromat success. Learn how location, equipment, customer service, and marketing strategies can impact your business.

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Blog

Eco-Friendly Laundromat: 10 Sustainable Laundry Practices

Eco-friendly transformation awaits! Follow these 10 steps to a greener laundromat, enhancing sustainability & efficiency.

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Blog

Laundromat Cost Breakdown: Investment Insights

Explore the true costs of owning a laundromat, from initial investment to ongoing expenses. Essential learning for aspiring laundromat investors.

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Blog

6 Essential Laundromat Metrics to Track for Business Success

Discover the top 6 laundromat metrics every owner should track. Use laundromat analytics to optimize revenue, reduce costs, and improve efficiency.

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Blog

How to Buy a Laundromat: A Step-by-Step Guide to Finding the Best Deals

Want to buy a laundromat? Learn where to find the best laundromat listings, how to secure financing, and what to look for before purchasing.

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Blog

Guide to Commercial Machine Maintenance for Laundromats

Get expert laundry machine maintenance tips to extend the life of your best commercial washing machines and keep your laundromat running efficiently.

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Blog

How to Open a Coin Laundromat: Guide to Starting a Laundry Business

Ready to dive into the laundromat industry? Learn how to start a coin laundromat business from scratch, with practical steps and expert advice.

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Blog

Top 100 Laundromat Attendant Interview Questions

Looking to hire a laundromat attendant? Discover 100 essential laundromat attendant interview questions to find the right candidate.

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Blog

How to Save on Laundromat Utility Costs: Water, Electric & More

Discover how to manage rising laundromat utility costs, including electricity, water, and gas expenses. Learn strategies to adjust pricing and stay competitive.

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Blog

How to Evaluate a Laundromat Deal for Maximum Profit

Learn how to evaluate a laundromat business with in-depth laundry analytics. Discover key factors, ROI calculations, and expert tips for securing a profitable laundromat investment.

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Blog

When To Hire Laundromat Staff

Hiring laundromat staff at the right time can improve efficiency, customer service, and business growth. Learn when and how to expand your team strategically.

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Blog

How to Accurately Value and Sell Your Laundromat

Laundromat valuation is part of the business. At some point, it’s going to make sense to sell. Here’s how to value a laundromat business to sell it.

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Blog

Average Costs of Commercial Washers and Dryers: Prepare for a Laundromat Retool

Understand the average costs of commercial washers and dryers for your laundromat. Discover how to equip your laundromat with the best commercial machines.

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Blog

Attended vs. Unattended Laundromat: Which Business Model is Right for You?

Explore key differences between attended vs. unattended laundromats. Compare costs, customer experience, and revenue potential to choose the best laundromat business model.

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Blog

Laundromat Design & Layout Plans: A Space for Success

Discover expert laundromat design ideas and layout plans to maximize efficiency, enhance customer experience, and boost profitability.

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Blog

How to Buy a Laundromat: 8 Steps from Inquiry to Closing

Learn the essential steps for investing in laundromats, including how to evaluate a laundromat business and key questions to ask when buying.

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Blog

Effective Laundromat Pricing Strategies for Maximum Profit

Discover expert laundromat pricing strategies to boost revenue and attract more customers. Learn how to set competitive prices while maximizing profitability.

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Blog

Laundromat SEO: Grow Your Website & Attract More Customers

Improve your laundromat’s local visibility. Learn best SEO practices for laundromats, from Google My Business for laundromats to keyword optimization.

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Blog

Laundromat Demographics: Understanding Your Target Audience

Discover who uses laundromats and how laundromat demographics impact business success. Learn to analyze data and target the right audience.

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Blog

How a Laundromat Loyalty Program Can Grow Your Business

Discover proven strategies to create a laundromat loyalty program that retains customers and maximizes profits. Unlock the next-level to your business.

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Blog

Is a Laundromat a Good Investment? [Complete Investor's Analysis]

Discover why laundromats are recession-proof, lucrative, and an innovative opportunity. Learn about ROI, startup costs, and whether you should open a laundromat.

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Blog

Optimizing Commercial Laundry Operations for Maximum Efficiency

Discover expert strategies for optimizing commercial laundry operations and management. Learn best practices for laundry operations and training.

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Blog

A Comprehensive Guide to Financing Your Laundromat Business: Cashing in on Clean Clothes

Discover tips for financing a successful laundromat business. Explore funding options, initial costs, and management tools to maximize profitability.

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Blog

Revolutionize Your Laundry Business: Exploring the Benefits of Commercial Laundry Software

Discover how laundry business management software streamlines operations, reduces errors, and boosts efficiency for commercial laundry services.

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Blog

How to Optimize Your Laundromat Website for More Customers & Better Engagement

Want to grow your laundromat business? Optimize your laundromat website with the best templates, design strategies, and SEO tips to attract more customers.

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Blog

How to Market Your Laundromat in 6 Steps

Create a winning laundry business marketing plan with expert laundromat marketing ideas. Download our template to start growing your laundromat today!

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Blog

Laundromat Marketing Strategies to Advertise Your Business

Discover proven laundromat marketing strategies, creative laundry advertising ideas, and tips for building a successful laundry business. Attract customers and grow your laundromat today!

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Blog

How to Decide on the Right Laundromat Software

Laundromat business owners have to juggle a lot of duties on a day-to-day basis, which is why its important to invest in the right laundromat software.

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Blog

Transform Your Laundromat with Cents' Laundry Management Solution

The laundry industry is evolving & so is laundromat software. Here are 5 ways Cents’ laundry management solution will take your business to the next level.

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Blog

How Much Do Laundromats Make? Laundromat Profit Margins & Valuation

Learn how to value a laundromat, estimate laundromat revenue, and understand laundromat profit margins. Discover strategies to maximize your laundromat’s income and ROI.

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Blog

Laundromat Passive Income: Myth vs. Reality – Ownership, Challenges, and Growth Strategies

Discover if laundromats are a true passive income source. Explore ownership insights, industry trends, challenges, and strategies to maximize profitability.

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Blog

20 Pros and Cons of Owning a Laundromat - Investor's Analysis

Discover the benefits and challenges of owning a laundromat. Learn if it's the right investment for you.

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Blog

Exploring Growth Trends and Opportunities in the Laundromat Industry

Discover top laundromat business opportunities and explore cutting-edge future laundry technology driving laundry innovation. Learn how to grow your laundromat in 2025.

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Blog

Optimizing Your Laundromat's Social Media Posts

Discover strategies to optimize your laundromat's social media presence. Learn how to boost engagement and grow your laundry business online.

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Blog

Understanding, Leveraging, and Protecting Your Business Intelligence

Discover strategies from optimizing efficiency to enhancing customer experiences. Learn best practices for leveraging business data and protecting customers to scale your business.

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Guide

Payment Systems Guide : Part one

Learn how to upgrade your laundromat’s payment systems with our free guide! Discover essential tips on choosing the right system.

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Blog

Dime of the Month: Jessie

This month on our Dime of the Month series, we are excited to feature our Jessie, Associate Product Manager at Cents.

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Blog

WDF 2024 Reflections: Embracing Digital Innovation in Laundry Services

Explore key digital innovations and industry trends shaping the future of laundry services, as revealed at the WDF 2024 Workshop in Nashville.

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Blog

15 Ways to Improve Laundromat Services

In this blog, we discuss the 15 ways that you can improve your laundromat services to attract new customers and make your business more successful.

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Guide

Outbound Marketing Guide for Laundromats: Strategies and Templates

Download our marketing simplified guide for SMS and email templates, strategic insights, and marketing tactics to boost your laundromat's revenue and retention.

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Blog

Becoming A Multi Store Operator: Financing Your Next Store

Learn how to finance your next laundromat with little to no money down. Discover expert strategies and creative financing options to step up your involvement in your laundromat business empire.

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News

Cents Announces $40M Series B Funding to Support SMBs in the Garment Care Industry

Cents, the leading business management and in-store operations platform for laundromat owners, has announced a $40M Series B financing round.

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Blog

From High Costs to High Profits: Optimizing Laundromat Operations

Learn some of the best ways to reduce operating costs at your laundromat and keep your business running smoothly.

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Blog

Starting a Laundromat: Should You Build New, Retool, or Take Over a Zombiemat?

Discover best approach to starting a laundromat from scratch. Learn whether to build a new laundromat, retool an existing one, or take over a zombiemat.

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Blog

5 Essential Laundry Podcasts Every Entrepreneur Should Listen To

Discover the 5 laundry podcasts that every laundromat owner and entrepreneur should listen to.

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Blog

Route Optimization for Laundromat Pickup & Delivery

Discover effective strategies and best practices to enhance efficiency, reduce costs, and improve customer satisfaction.

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Resource

Laundry Invoice Template for Commercial Laundry

Download our free Laundry Invoice Template for Commercial Laundry. Streamline billing with this professional, easy-to-use custom template.

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Blog

Coin Collection in Laundromats: What Every Owner Needs to Know About Counting Coins

Discover key strategies for efficient coin collection and counting in your laundromat. Learn how to efficiently collect and count coins to save time and increase revenue.

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Blog

Dime of the Month: Storm Sanchez

This month on our Dime of the Month series, we are excited to feature our Storm Sanchez, Customer Success Manager at Cents.

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Blog

How To Grow Laundry Delivery Customers | 4 Tactics For Success

Learn how to craft a successful laundromat delivery service business plan. Get expert strategy to expand your customers, optimize operations, and boost profits.

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Guide

6 Steps to Remote Laundromat Management: Operator's Guide

Learn strategies and utilize tools to oversee your laundromat from anywhere, ensuring efficiency and profitability while enhancing your work-life balance.

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Webinar

Webinar: How to Finance your Next Laundromat Purchase

Unlock financing tactics for your next laundromat in our exclusive webinar with Eastern Funding. Learn from experts and save money in the process.

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Industry

Laundroworks Joins Forces with Cents to Bring Best in Class Technology to All Laundry Businesses

Laundroworks and Cents partner to offer laundromats advanced software, hardware, and payment solutions for improved efficiency and service.

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Blog

How to Build a Laundromat for Maximum Success

Learn how to build a successful laundromat with tips on location, costs, and property ownership to maximize profits and customer satisfaction.

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Operator Spotlight

How Partnering with Cents Transformed Self-Service Operations at Star Laundromats

Discover how Cents Connect elevates self-service at Star Laundromats, streamlining operations and enhancing customer experiences with modern solutions.

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Blog

Master Online Reviews & Reputation: Boost Laundromat Success

Master the art of online reputation management for your laundromat. Boost customer trust and business growth!

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Blog

Achieve Remote Laundromat Management: Monitor Your Machines Remotely

Step into the future of laundromats. Master remote machine monitoring for enhanced control and operational excellence.

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Partnerships

Cents and LaundryCares Foundation Partner to Launch Charitable Round-Up Donation Program in Laundromats Nationwide

Cents has announced a partnership with the LaundryCares Foundation, a charitable organization dedicated to enriching communities through programming that addresses unmet needs of laundry customers.

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Partnerships

Cents Announces Industry-First Reserve with Google Integration to Help Operators Launch a New Ordering Channel

Discover Cents' Reserve with Google Integration, a first in the industry, designed to empower laundromat operators with an innovative ordering channel.

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Blog

Dime of the Month: Brian Greemann

This month on our Dime of the Month series, we are thrilled to feature Brian Greemann, Account Executive at Cents.

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Blog

Coin vs Full-Service Laundromat: Choosing the best for your business

Explore the key differences between coin laundromats and full-service laundromats, including benefits, challenges, and profitability insights for owners and investors.

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Blog

How Long Do Commercial Laundry Machines Last? Lifespan & Maintenance Tips

Wondering how long commercial laundry machines last? Discover the average lifespan of commercial washers, dryers, and more—plus expert tips to extend their durability.

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Blog

Commercial Laundry Equipment: A Comprehensive Overview for Operators

Dive deep into commercial laundry equipment. Essential insights for laundromat owners & investors. Make informed choices with our in-depth overview.

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Webinar

Webinar: Boost Customer Loyalty at Your Laundromat

Learn about the strategies and techniques that successful laundromat owners use to attract and retain customers with proven programs.

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Blog

Types of Laundromat Payment Systems: Explained

Discover various payment systems for laundromats. From coin to card and software options, make an informed choice for your business.

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Blog

Boost Customer Retention for Your Laundromat Business

Discover proven methods to keep customers loyal & coming back to your laundromat. Tips & strategies from industry experts.

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Guide

Building Customer Loyalty: Add Repeat Business and Grow Revenue

Discover proven strategies to boost customer loyalty at your laundromat. This comprehensive guide offers actionable tips to keep visitors coming back!

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Blog

Converting from Coin to Card Payments in Your Laundromat

Learn the step-by-step process of moving from coin-only laundromats to card-based payment systems. Understand the benefits and challenges before starting.

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Blog

Dime of the Month: Adamo Pulzone

This month on our Dime of the Month series, we are excited to feature our Adamo Pulzone, Sales Development Representative at Cents.

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Blog

How to Increase Laundromat Revenue

Discover actionable strategies and real-world tactics to significantly increase your laundromat revenue. Learn how to make your laundromat more profitable.

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Blog

How To Build a Successful Laundromat Delivery Service Business Plan

Learn how to craft a successful laundromat delivery service business plan. Get expert strategy to expand your customers, optimize operations, and boost profits.

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Guide

The Complete Guide to Laundry Pickup & Delivery Fleet Management

Maximize your PUD business with efficient fleet management. Learn strategies to streamline operations and boost customer satisfaction.

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Blog

Use Laundromat Delivery Software To Streamline Your Laundry Business

Explore laundromat delivery software: modernize your laundry service, overcome industry challenges, and enhance profitability. Choose the best fit!

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Blog

Starting a Laundromat Franchise: Essential Tips & Know-How

Your laundromat franchise journey starts here. Discover industry insights, finance planning, and more in our guide. Expert advice for aspiring franchisees.

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Blog

Guide to Owning a Laundromat: Operator’s Path to Laundromat Ownership

Discover how to own and operate a laundromat with our guide! Learn tips for successful laundromat management and explore the benefits of ownership.

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Blog

Laundry Management: Training, Metrics, and Tools for Better Operations

Discover how to enhance laundry management with operations training, advanced tools, and key metrics. Learn strategies to optimize workflows and improve efficiency.

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Resource

Using Your Machines to Understand Your Laundromat Business

Explore the power of laundry machines, customer loyalty, and operational efficiency. Discover Cents Connect, the integrated data solution for laundromats.

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Blog

Laundromat Staffing Secrets: Finding, Hiring, and Retaining Top Talent

Uncover the secrets to hiring and retaining top laundromat talent. Avoid mistakes, find essential skills, conduct effective interviews, and more!

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Blog

Laundromat Branding 101 - Corinna & Theresa’s 2 Cents

Unleash the power of branding for your laundromat. Discover the secrets to establishing a strong brand identity that resonates with customers.

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Resource

Cents' Laundromat Job Descriptions

Looking for a reliable & hardworking candidate to join your team at your laundromat? Use these job descriptions to post on Indeed, Craigslist, or LinkedIn.

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Webinar

Webinar: Staffing and Hiring at Your Laundry Business

Learn about the strategies and techniques that successful laundromat owners use to build and maintain a top-performing team.

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Blog

Dime of the Month: Joe Sioufi

Joe Sioufi is a goal-getter. He takes us through his secret to success as Cents' UX designer and how important it is to stay grounded.

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Guide

How to Manage Commercial Wash and Fold

Download this guide to learn about the growing commercial market and how to start, manage, & grow these services at your laundromat.

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Laundromat Marketing

Cents Announces New Marketing Suite for Laundry Industry

Cents has launched its integrated marketing suite, Cents Accelerate, that gives Cents customers best-in-class website, email, and SMS marketing tools.

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Webinar

Webinar: The 3 Fundamentals of Laundromat Marketing

Learn about Cents Accelerate, our integrated suite of marketing tools, and 3 fundamentals when it comes to laundromat marketing.

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Blog

Harnessing the Power of Google Business for Laundromat’s Success - Ari’s 2 Cents

This month, Ariana Roviello dives into the importance of Google Business for laundromats and how you can use it to boost customer loyalty and revenue.

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Blog

5 Tips for Starting a Wash and Fold Laundry Service

Learn everything you need to know about wash and fold laundry services. By following these tips, you’ll be able to set up and run a profitable business.

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Resource

Cents' Laundromat Marketing Plan Template

Download our comprehensive laundromat marketing plan to create a successful strategy for your laundromat.

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Blog

A Step-by-Step Guide to Starting a Successful Laundry Business

Unlock the secrets to launching a profitable laundromat. From services to planning, our step-by-step guide covers it all. Elevate your laundry business!

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Industry

Cents Launches Lending Service to Facilitate Low-Interest Loans

Learn more about the launch of Cents lending arm, Cents Capital, which facilitates low-interest loans for our customers and operators in the industry.

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Operator Spotlight

How Partnering with Cents Improved Operational Efficiency for Fresh Laundry & Cafe

Learn how Fresh Laundry & Cafe has been able to increase PUD orders, effectively operate a laundromat and cafe, and retain 50% of their customer base.

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Operator Spotlight

How Partnering with Cents Helped Triple Revenue for Happy Bubbles

Learn how Happy Bubbles has been able to streamline operations, improve the employee and customer experience, and increase pickup and delivery revenue.

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Guide

How to Manage a Laundry Pickup and Delivery Service

In this guide, learn how to start laundry pickup and delivery. Hire drivers, promote your services, and choose the right technology to boost revenue.

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Blog

Dime of the Month: Nick Chapleau

Nick is a problem solver. He loves thinking outside the box, which makes him an amazing Head of Dispatch here at Cents.

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Webinar

Webinar: Using Technology to Scale Laundry Pickup and Delivery

In this webinar, learn the importance of implementing a system to scale pickup and delivery and what that looks like with Cents Dispatch.

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Blog

Employee Spotlight: Nick De Angelo

Nick is a start-up expert. He loves seeing businesses grow fast, which makes him an amazing COO here at Cents.

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Guide

5 Ways to Market Your Laundromat Without Spending a Dollar

Learn more about how you can use these top 5 marketing techniques with little to no cost to help bring in more customers and boost revenue.

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Pickup and Delivery

Cents Expands Pickup and Delivery Platform for Laundromats and Dry Cleaners with Acquisition of Starchup

Cents acquires Starchup to bolster its pickup & delivery platform, enhance dry cleaning services, and continue to invest in new tools that help operators.

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Blog

9 Tips for Successfully Managing Multiple Laundromats

To manage multiple laundromats, and be a successful multi-store owner, there are a few strategies to consider. Explore the top 9 tips for great management.

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Payment Systems

Cents Announces Revolutionary Hardware Release for Laundromats

Cents Connect suite of payment products provides the first all-in-one laundry operating and business management system.

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Blog

Employee Spotlight: Zariyah Morvan

Zariyah Morvan has a natural talent for creating meaningful connections with all of our operators and ensuring their experience is top-notch.

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Checklist

Cents' Complete Laundromat Due Diligence Checklist

Before you buy a laundromat, it’s important to conduct proper due diligence. This checklist will guide you through it to save you money.

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Infographic

Laundromat Owner's Guide

Is your laundry business positioned for success? Download Cents’ Laundromat Owners Guide to learn the top 5 methods, systems, and tools you need.

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Infographic

How the Cents POS System Transforms Laundromat Operations

Ready to learn how the Cents POS system will transform your laundromat operations? This infographic from Cents will walk you through the top 10 features.

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Whitepaper

Grow, Manage, and Understand Your Business

Cents utilizes its three pillars to better outfit laundromats to flourish within a market shaped by on-demand, user-friendly customer experiences.

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Guide

How to Start Wash and Fold Services

Learn more about the growing laundry market, key considerations for getting started, and more in Cents' exclusive guide on wash and fold services.

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Blog

How to Grow a Laundry Business Using a Laundry Business Marketing Strategy - Jordan Berry's 2 Cents

Growing your laundromat is both adhering to a laundry business marketing strategy & expanding your capabilities. Learn how to build a better laundromat!

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Blog

The Future of Laundry: Technology and Trends Shaping Laundromat Success

Discover how laundromats are evolving with cutting-edge technology, innovative services, and forward-thinking strategies to embrace the future of laundry.

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Blog

Webinar Recap: How to Navigate Pricing at Your Laundromat

Jordan Berry, Brian Smolin, and Gilli Cherrin discuss how to determine pricing at your laundromat while maintaining profitability.

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Blog

How to Run a Laundromat: 5 Ways to Structure Your Laundry Business

There are many ways to run a laundromat, but which is best for you? Learn how to start a laundromat business by establishing the services you'll offer.

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Blog

Starting a Laundromat Business: Should You Rent, Buy, or Build a Laundromat Location

Wondering how to start a laundromat business? You could buy a laundromat, but you could also rent one or build your own. Learn what's best for you!

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Blog

Employee Spotlight: Shanin Arteaga

This month on our Employee Spotlight series we are featuring our Customer Success Manager, Shanin Arteaga! Learn more about Shanin's amazing skillset.

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Blog

5 Features to Include on a Laundromat Website

If you’re looking to improve or build a laundromat website, here are 5 features you should include and some examples of successful laundromats websites.

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Webinar

Webinar: How to Navigate Pricing at Your Laundromat

In this webinar, learn how to determine pricing at your laundromat while maintaining customers and profitability.

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Blog

Best Practices for Securing Commercial Wash and Fold Clients - Waleed's 2 Cents

Learn about the benefits of expanding your services, how to approach commercial clients, and other expert tips for offering commercial wash and fold.

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Blog

Employee Spotlight: Ariana Roviello

This month on our Employee Spotlight series, we are excited to highlight and officially introduce our Industry Initiatives Lead, Ariana Roviello!

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Blog

Webinar Recap: How to Profit from Wash and Fold Services

Jordan Berry, Paul Hansen, and Ariana Roviello discuss what it takes to offer a successful wash and fold operation at your laundromat.

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Webinar

Webinar: How to Profit from Wash and Fold Services

Wash and fold is a great opportunity to grow your business and increase your bottom line. Learn more about the market and where to start in this webinar.

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Operator Spotlight

How Partnering with Cents Helped Increase Volume for TLC Wash House

TLC Wash House has been able to improve business reporting, create a better experience for customers, & increase volume capacity by partnering with Cents.

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Blog

How the Right Laundromat Management Solution Can Help Employee Retention Rates - Ariana's 2 Cents

Ariana Roviello of Laundré speaks to the importance of having the right laundromat solution when it comes to hiring and keeping laundromat employees.

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Operator Spotlight

How Partnering with Cents Made Business Goals Attainable for Laundromat @ Fairview

Laundromat @ Fairview has been able to integrate pickup & delivery into their operation, train employees efficiently, & automate processes by using Cents.

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Blog

What Payment Options are Right for My Laundromat?

Learn more about the different laundromat payment systems that are available for your laundromat and how you can determine which is best for your business.

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Blog

Webinar Recap: The 5 Keys to Launching Pickup and Delivery

Sivan Salem, Waleed Cope, and Jordan Berry of Laundromat Resource provide insight on what you need to launch pickup and delivery at your laundromat.

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Webinar

Webinar: The 5 Keys to Launching Pickup and Delivery

Find out how you can boost your margins and revenue by offering no-cost, easy-to-use pickup and delivery in our webinar.

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Blog

A Buyer's Guide to Laundromat Due Diligence [Checklist]

Discover key strategies for laundromat investment with our detailed Buyer's Guide & Due Diligence Checklist—ideal for all laundromat investors.

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Blog

Employee Spotlight: Ethan Durham

We spoke to Ethan Durham this week to learn a little bit more about him, his obsession with Harry Potter, and his secret identity: a hip-hop producer.

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Operator Spotlight

How Partnering with Cents Improved Customer Experience for 2 Boys Laundromat

Felix Rostein of 2 Boys Laundromat has been able to improve business management, create a simplified user experience, & acquire customers by using Cents.

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Operator Spotlight

How Partnering With Cents Streamlined Operations for The Soap Box

The Soap Box has consolidated their processes into one system to reduce redundancy, better manage service offerings, and significantly increase revenue.

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Blog

Employee Spotlight: Laura Dattner

This week, we highlight our Director of Experience, Laura Dattner where she discusses her secret at being successful in her role at Cents.

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Operator Spotlight

How Partnering With Cents Grew Revenue by 20% with Pickup and Delivery Services for Lily Laundromat

San Francisco-operated Laundromat (Lily Laundromat) partnered with Cents to help grow their business and expand service offerings with Pickup and Delivery.

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Blog

Laundry Pickup and Delivery with Cents

Adding laundry pickup and delivery to your service offerings can boost your margins, increase your revenue, and bring in new customers.

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Webinar

Webinar: How to Leverage Technology to Create a More Profitable Business

Are you curious about leveraging technology to create a more profitable business? Watch our webinar recording to learn more.

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Blog

How to Sell a Laundromat Successfully and Profitably: Complete Guide

Learn how to navigate the sale of your laundromat with ease. Expert tips for a profitable, smooth transaction.

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Operator Spotlight

How Partnering with Cents Improved Operations for First-Time Laundromat Owners

Island Wash in Forest Hills, NY partnered with Cents to help streamline and grow their business as they navigated being first-time laundromat owners.

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Blog

Employee Spotlight: Jordan McKinnon

This week, we highlight Account Executive Jordan McKinnon where he discusses his secret at being successful as a Senior Account Executive at Cents.

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Partnerships

Cents and Global Energy Partner for Laundromats Across America

Cents, a laundry business management platform, has partnered with Global Energy to save customers thousands on their energy bills.

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Blog

How to Verify Laundromat Expenses

Knowing how much money a laundromat makes is important. However, just as important is verifying how much a laundromat spends.

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Blog

The Motivation for Developing Pick Up and Delivery - Gilli's 2 Cents

Join our co-founder & Chief Product Officer Officer, Gilli Cherrin, as he does a deep dive on pickup and delivery from a product development perspective.

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Blog

How to Accurately Verify Your Laundromat's Income

When buying a laundromat it’s important to be confident in how much income the location is bringing in. Get practical tips and insights, enhancing accuracy.

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Blog

The Innovation In Laundry Showcase Recap

Cents gives a recap on the first annual Innovation in Laundry Virtual Showcase and why finding a software to help manage your business is so important.

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Blog

The Laundromat Resource Podcast with Laundré Owner: Ariana Roviello

Join Jordan Berry and Ariana Roviello on the Laundromat Resource podcast as they discuss her experience building a laundromat business in San Francisco.

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