What Makes a Laundromat Successful? - Jordan Berry's 2 Cents

A successful laundromat follows three main principles. First, the successful laundromat is clean, bright, and welcoming. Second, successful laundromat owners reinvest in their laundromats. Third, successful laundromat owners utilize effective marketing and promotions.

1. Keep the Laundromat Clean, Bright, and Welcoming

Keeping your laundromat clean is of utmost importance. You will lose customers if your laundromat is not clean. Similarly, keeping your laundromat bright contributes to a sense of cleanliness and creates a more welcoming environment. Training employees to be friendly and welcoming will create a positive experience for customers and help ensure they keep coming back to your laundromat.

Good employee training is at the core of keeping your laundromat business clean, bright, and welcoming. It is essential to make your expectations clear, to ensure that employees are following through on their assignments, and to give them the tools they need for success. Using a management system like Cents can make it easier to give your employees systems and tools to help them do their jobs well and to ensure your laundromat succeeds.

2. Reinvest In Your Laundromat

Most of the ZombieMats we mentioned earlier became ZombieMats because their owners did not reinvest in their business. 

The most common way to reinvest in your laundromat is to purchase and install new equipment. There are other ways to reinvest in your laundromat, as well. A fresh coat of paint inside or outside your laundromat, adding plants, replacing old signage, and anything else you can do to freshen up the look of your laundromat can communicate to customers that you care about their laundromat. 

A final example of how to reinvest in your laundry business is to invest in a business-in-a-box management system like Cents. Cents will help you manage your systems and give your employees the tools they need to be successful. It will help them represent your business well to customers and make it easier for you to run a successful laundromat.

3. Effective Marketing and Promotions

The third key to running a successful laundromat is to let people know who you are and what your business has to offer and to incentivize them to use your services. This is the goal of effective marketing and promotions.


Schedule a free demo to see how Cents can help you grow your laundry business and better streamline your overall processes. 

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